Beware of Fraudulent Emails, Phone Calls and Text Messages!
Updated
Sept. 22, 2008
We are aware that several members (and non-members) have
received text messages and automated phone calls requesting
account numbers and personal information. These messages
appear to be from Co-op Services Credit Union, but have
actually been sent by a fraudulent third party in an attempt
to trick our members. Please be advised that Co-op Services
Credit Union will never ask for personal information in
an email, text message, or automated phone call.
Do not
provide account numbers in response to emails, text messages
or automated phone calls. These are fraudulent requests
attempting to trick you into providing account information.
If you provide account numbers in emails, text messages,
or automated calls you are exposing yourself to fraudulent
activity. Again, do not provide personal information in
emails, text messages or automated calls.
A good
rule to follow is to never provide sensitive information
unless you initiate the contact. Please continue to report
all fraudulent activity to us at abuse@cscu.org, or report
abuse to us at 800.321.8570, ext. 200.
Updated
April, 2008
Recently, several scams have used the name of our financial
institution, and of other institutions as well. Please understand
that Co-op Services Credit Union does not ask anyone to
provide sensitive information over the internet or by contacting
you by telephone. If you receive an email or phone call
requesting you provide account numbers, social security
numbers, or other private information discard it. Do
not click any links, and do not provide any sensitive information.
Do not
call any phone numbers provided in an email, phone or fax
message. The only numbers you should contact CSCU at are:
All Office Locations (voice)
1-734-522-3700 or 1-800-321-8570
24 Hour Loan Line
1-800-778-CSCU
TDD For The Deaf
1-734-522-8474
FAX Line to Headquarters
1-734-466-6148
If you
are suspicious of fraudulent activity(email, phone or fax),
report it to the credit union, and keep yourself secure.
Report fraudulent activities to our Member Services Representatives
at 800.321.8570 ext. 200, or
email us at abuse@cscu.org.
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