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Risk Alert

We always want to do everything we can to keep you and your accounts safe from theft and fraud.  Robberies at ATMs across the country have increased over the years.  Many of the robberies are violent in nature involving the use of weapons, and may result in injuries and fatalities.  With the holiday season upon us some scammers and thieves, sadly enough, use people’s high holiday spirits to take advantage of them.  Below is a list of some tips to help you be aware of your surroundings while using an ATM machine. 

l If the ATM is obstructed from view or has poorly lighting, go to another ATM. Report the problem to the financial institution that operates the ATM.

l Avoid using ATMs at night. Take a companion if this is not possible.

l Minimize time spent at the ATM by completing any forms in advance and having your card out and ready to use.

l Park as close as possible to exterior walk-up ATMs.

l Do not accept assistance from strangers when using an ATM.

l Keep your engine running, the doors locked and the windows up at all times when waiting in line at a drive-up ATM. When possible, leave enough room between cars to allow for a quick exit should it become necessary.

l Once you have completed your transaction, take your money, card and receipt and immediately leave the ATM. Verify your cash later when it is safe to do so.

l If you see anyone or anything suspicious while conducting a transaction, cancel your transaction and leave immediately.

l If anyone follows you after making an ATM transaction, go immediately to a crowded well-lit area and call the police.

l Protect your PIN and the privacy of the transaction by shielding the keypad and standing close to the ATM to prevent others waiting behind you from observing the transaction details.

l Report a lost or stolen card immediately.

lCheck your ATM receipts against your statements to identify unauthorized transactions.


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